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iVET360

VETERINARY MARKETING BENCHMARK REPORT

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Wave

2020

Veterinary Marketing
Benchmark Report

Yelp Ask The Community

Like most of Yelp, your clients aren’t using this feature. 8.2% of iVET360 clients are active with Yelp Asks, with an average of 1 question asked on each hospital’s listing.

3.5%

OF HOSPITALS ARE USING YELP ASK THE COMMUNITY

3%

2019

N/A

2018

N/A

2017

The What

Similar to Google’s Questions and Answers, Yelp’s Ask The Community allows their users to ask public questions of your business. Also like Google Q&A, this needs to be a feature you monitor, as it allows other users in the community to respond without authority.

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The How

Responding to questions on Yelp Asks is simply a matter of logging in to your Yelper account and going to the “Ask the Community” section on the business page. Scroll down to find the specific question you’d like to respond to, then click or tap the “Answer” button. Your response will be posted shortly after submitting it.

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