If 2020 was the year it all changed, then 2021 was the year we did our best to adjust to a new normal and live with it. This isn’t necessarily a bad thing: practices learned how to streamline their procedures, make their systems more flexible, and manage a deluge of demand the likes of which they’d never seen before.
Inside you’ll find both big-picture and granular data on everything from year-over-year revenue and expenses to transaction charges, new client spending habits, and retention. We’ve also broken down high-level financial data by region and offered nuanced analysis for what those numbers mean and the market changes they reflect.
The veterinary industry is growing fast and the practices that have a clear and comprehensive picture of how well their practice is performing—as well as help from supportive partners—will thrive. Fill out the form below to stay informed, empowered, and ready to adapt to the new reality of running a practice.