Determined to further grow and care for more pets, East Padden Animal Hospital enlisted the help of iVET360, which provides comprehensive marketing, education and business optimization solutions for independently-owned primary care veterinary hospitals across the nation.
They saw immediate results showing an increase of 13 percent revenue in 2014. By the end of 2015, their revenue growth had more than doubled and to date in 2016 is up by 42 percent. This explosion of growth has resulted in the practice reaching $2.5 million in yearly revenue.
In addition to their rapid increase in revenue, the animal hospital is also reporting a 67 percent increase in new client growth, as well as an unprecedented 129 percent increase in net earnings thus far in 2016.
“When I was first looking into iVET360’s services, I was at a crossroads with my hospital. With their assistance, I have improved my hospital’s efficiency, identified problems and made needed changes,” said Dr. Tracy Thompson, owner of East Padden Animal Hospital. “They have taken my hospital to the next level with creative and successful marketing strategies, clear and concise analytics, a complete overhaul of my HR department…the list could go on forever.”
Located in Vancouver, Washington, East Padden Animal Hospital is a full-service animal hospital that provides preventative care and medical treatment for dogs, cats, small mammals, and birds. In addition to conventional care including emergency treatment and dental prophylaxis, the award-winning animal hospital also provides unique complimentary medical services such as acupuncture, laser therapy, chiropractic care, and herbs. The practice recently received certification for their exemplary feline care by the American Association of Feline Practitioners.
The sizable growth East Padden Animal Hospital has achieved over a three year span has been attributed to a major overhaul of its website, increased digital and direct marketing, a new reputation management system, and a major staff development initiative.
“We are proud of the success East Padden has achieved and the remarkable level of care they provide each day to their customers,” said Matt Murray, founder and CEO of iVET360. “Their growth is a testament to what is possible when the very best animal care is supported with proven business strategies.”
In 2015 iVET360 clients saw an average increase of 17 percent in revenue and a 24 percent increase in new client growth. These numbers indicate an average of four to 10 times return on their monthly fee for existing clients after four to six months of services.
For inquiries about iVET360 services or to register for their free monthly webinar, please visit their website at iVET360.com.
Established in 2013 and headquartered in Oregon, iVET360 is a practice management services company that provides critical support to veterinary hospitals across the nation. Their specialists educate and assist proven veterinary practices with staff development, marketing and analytics to ensure complete implementation of business strategies into the daily activities of the hospital.