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Category:
Veterinary Staff Training

Aug

25

Taking the Bite Out of Client Bark

Taking the Bite Out of Client Bark

We’ve all been there: you’re three hours into a super-busy shift and Ms. Smith calls to get an appointment for her darling Fluffy. With other…

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Aug

15

The Myth of At-Will Employment

The Myth of At-Will Employment

If you are an employer in the United States, you probably think you are operating in an at-will employment environment. Essentially, this means that you…

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Jul

30

California Harassment Training for Animal Hospitals

California Harassment Training for Animal Hospitals

As you may be aware, California state laws SB1343 and SB778 require that all staff at all businesses with more than five employees participate in…

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Mar

29

Please Read This Generic HR Article—Don’t Worry, You’re Getting Paid to Read This

Please Read This Generic HR Article—Don’t Worry, You’re Getting Paid to Read This

Human resources and training are terms that often evoke the boring, stuffy feel of signing papers and reading long, outdated training manuals. Fortunately, your HR…

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Aug

28

Improving Veterinary Employee Retention with Flexible Benefits

Improving Veterinary Employee Retention with Flexible Benefits

When we’re hiring new employees in the veterinary field, we aren’t just competing with other privately owned animal hospitals and larger, corporate practices. We’re also…

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Jul

31

Can You Repeat That? Using the “Say It Once” Technique to Reduce Client Frustrations

Can You Repeat That? Using the “Say It Once” Technique to Reduce Client Frustrations

In the veterinary field, repetition is often an unfortunate necessity. From the time a client first calls to make an appointment to the time they’re…

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Jul

06

iVET360 announces Business Alliance Partnership with the Veterinary Hospital Managers Association

iVET360 announces Business Alliance Partnership with the Veterinary Hospital Managers Association

PORTLAND, Ore. – Today, iVET360, which provides marketing, staff development and analytics services to veterinary hospitals around the country, announced their Business Alliance Partnership with…

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Mar

07

Are Millennials Bad For Your Veterinary Hospital?

Are Millennials Bad For Your Veterinary Hospital?

At veterinary conferences around the country, numerous consultants tell practice managers and veterinarians that millennials aren’t worth hiring because they negatively affect hospital culture. But…

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Oct

14

iVET360 is Now a RACE-Approved Provider of Continuing Education

iVET360 is Now a RACE-Approved Provider of Continuing Education

PORTLAND, Ore. – As everyone in the veterinary industry knows, continuing education (CE) is an absolute necessity. It helps all staff members at veterinary hospitals…

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Jul

13

Simplify Scheduling and Increase Client Loyalty with Cluster Scheduling

Simplify Scheduling and Increase Client Loyalty with Cluster Scheduling

PORTLAND, Ore. – Navigating scheduling is one of the most crucial challenges veterinary hospitals face. iVET360, a company that improves operations for private veterinary hospitals…

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